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FAQ

Do I need an electrician?
A:All the products on this site are low voltage systems and therefore do not require an electrician to install.  However, the systems plug into 240 volts mains power, so you will need a power point located near to where your control unit will be.


Can my gate be automated if it opens outwards towards the road?

A: If the gate is already installed on the front boundary line and actually opens onto council property, then no your gate is not able to be automated. As there are safety issues to the public. If you are able to install your gates within your property and have them operate to the fully open position within your property, then the answer would be yes. But we would strongly recommend the installation of safety accessory products. Some motors require special brackets to allow the gates to open outwards so we recommend calling before making purchase.

 

Can my gate automatically close?

A: Yes it is able to automatically close behind you after you have opened the gate. By installing safety products to your automatic gate such as Safety beams. Safety beams detect if a person or object passes through the operating area of the closing gate or has been left in this area. They stop or block the movement of the gate, therefore minimizing the risk of injury and or damage to people and or property. Without safety devices fitted, it is our company policy to not program our operators to automatically close.

 

Can my gate be automated if the gate opens up hill with rising hinges?

A: Yes your gates are able to be automated when rising hinges are fitted to your gate. So long as there is some thought given to the design prior to manufacturing your gates. Please keep in mind the weight of your gate and the material you use to manufacture your gates.

 

Can my existing automatic garage door operator be operated by my new King remote control?

A: Yes it is able to be operated in most cases by your new KING remote by fitting a King garage door controller to your garage door control unit.

 

What is cheaper. An automatic Sliding gate or an automatic Swing gate?

A: That depends entirely on your requirements and site conditions. A sliding gate has only one motor not two like double swing gates, but by design may have more components and site requirements, therefore adding to the cost. A sliding gate also allows you to make better use of limited room on driveways. A set of swing gates may have an extra motor but require less site work. A single swing gate only has one motor, but will require larger posts, bigger hinges and a larger gate frame. Do you have a Terms and Conditions document?

 

I'm not familiar with gate automation, but I would like to try, can you assist me?

A: Yes, we recommend you read the manual and are comfortable with all the tools needed, otherwise contact a local electrician for assistance.  We can provide phone support.

 

How many remote controls can I use?

A: Up to 150. If you are planning to use many remotes, there may be more economical options such as coded access via the king keypads.

 

What is the range of the remote control?

A: 50 m in ideal conditions. External radio signals such as wireless intercoms and baby monitors may reduce range. The flashing light has a built-in antenna, and in extreme cases, an extra antenna will help improve the range.

 

What happens in the event of a power failure?

A: The gate can be manually operated by using the key to disengage the motor. The optional backup battery will provide a least 10 movements (opening + closing) in the event of a blackout.

 

Does the motor come with any warranty?

A: All King components come with 24 month warranty when the automation is correctly installed and operated.

 

How safe is the system?

A: The system operates on 24V, which is far safer than traditional 240V. It has adjustable inbuilt sensitivity and easy to install optional devices, like photocells, to increase the safety of the system.

 

Do I really need the safety beams?

A: These devices will dramatically increase the safety of your system, and while they are not yet a legal requirement in Australia, they are strongly recommended. Allegro can accept no responsibility for damage or injury caused by a clients' choice not to take reasonable safety precautions (such as the fitting of photocells) to protect the area covered by the movement of the gate.

 

How fast does the motor operate?

This depends on the size of opening. A swing gate will take about 15 seconds to fully open, a 4 m slide will open in about 18 seconds. You can easily adjust force of the motor and speed of the gate at your will.

 

Do I need to use a lock with the gate?

A: On slide gates, or shorter solid swing gates the motor is an effective lock. If an extra lock is required it can be activated automatically via the control board. We advise locks to be fitted in all gates with leaf greater than 2.5 m.

 

Why use DC motor or battery operated motor on a gate opener?

A: A DC motor has excellent starting torque (much greater than an AC motor). This high starting torque is ideal to overcome the initial friction of getting the gate moving and accelerating the gate up to speed.

The speed of a DC motor is easily controlled and thus a gate can be softly ramped up to speed and slowed down as required (see the D5 motor).

The DC motor is more efficient than comparable AC motors thus virtually eliminating shutdown due to over - temperature.

With a battery the gate can be operated a limited number of times in total power failure conditions (actual number of operations depends on the capacity of the battery).

In areas of no AC mains power a solar panel can be used to charge a battery. Typical applications are farming communities, or high security sites located on mountainous areas, etc.